Revo FLOW is an effective solution for intelligently managing your bookings, tailored to any type of business. It is software designed by professionals and compatible with all REVO solutions.
The Revo FLOW app is designed to offer you mobility, simplicity, and efficiency in managing your bookings.
Revo FLOW can operate as a standalone application or in conjunction with Revo XEF (restaurant version) or Revo RETAIL (services version).
We'll give you a quick tour to familiarise yourself with the restaurant version.
HEADER:
This part of the app is always displayed.
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r: This is the main menu of Revo FLOW, from where you can perform various actions:
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Synchronise: Updates changes from the back-office.
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Synchronise Bookings: Manually synchronise bookings created on other devices. Although they synchronise automatically every 30 seconds, you can do it manually if you prefer.
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Preferences: Set up the device preferences. More information here.
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Support: Open a support ticket with your distributor. More information here.
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Log Out: Close your REVO account.
Do not log out unless you know the access credentials.
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: Search for bookings by client or booking number.
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Week: Displays the current day and the next six days. Below the day, the total number of diners appears.
Swipe left or right to change the week.
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: Select a day, month, or year from the calendar.
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: Return to the current day and shift with a tap.
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Shifts: Select a shift, and you will see the bookings for that day and shift.
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: View statistics for the bookings of the selected shift.
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: Quickly create a new booking.
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: Displays the active user. Tap to switch users.
You can configure the PIN screen to show automatically after a period of time. Do this from the back-office.
OVERVIEW:
This is the main view when accessing Revo FLOW, focused on the business's table plan. Tables can be created from the back-office, or if you are using Revo XEF, they are imported from its configuration. More information here.
On the left, you will find the search bar for bookings and all bookings for the selected day and shift.
1. Rooms
Swipe left or right to change rooms, or tap on the names of the rooms.
2. Edit Tables
You can edit the tables to merge them and assign bookings. For example, if you have a booking for six people, but no large table available, you can merge a table for four and another for two.
In the back-office, you can limit the assignment of a booking to a table with insufficient capacity.
You can also separate tables, undo the last change, or revert all changes.
Table editing is done by day, room, and shift.
3. Tables
The table name and capacity are configured in the back-office.
Tables can be displayed in different colours:
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Grey: Tables without booking.
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White: Tables with booking. A green or blue icon indicates whether the booking is confirmed or pending.
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Yellow: Tables with diners already seated.
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Actions on the tables:
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If you swipe down from a table with a booking, you will see these options:
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Seat walk-in client: Seat a client without a reservation.
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Seat: Change the booking status to "seated" when the client arrives and the table is ready.
If Revo FLOW is connected to Revo XEF, seating diners will mark the table as occupied in Revo XEF, and you can manage the order.
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Edit tables: Swap the tables of two bookings.
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View photo: Assign photos to a table, useful for showing the view from a table in venues with stages.
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If you swipe from a table without a booking, you will see these options:
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New booking: Create a new booking from a free table.
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Seat walk-in client: Seat a client without a reservation.
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Block: Block a table so it cannot be booked.
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View photo: Assign photos to a table.
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4. Bookings
Here you can see all the bookings for the selected day, room, and shift. The displayed information includes:
- Pending: Bookings awaiting confirmation.
- Confirmed: Confirmed bookings.
- Seated: Clients seated at the table.
- Cancelled: Cancelled booking.
- Closed: Closed booking.
- No-show: Client who did not show up.
The number of diners, the booking time, the name of the person making the booking, and the assigned table (if any) are also displayed.
5. Filters: Use the button in the bottom left corner to filter bookings by status, workers, or rooms.
6. Change view: Switch between daily, weekly, monthly, or table views.
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Daily view: Displays the day's bookings by time slots.
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Weekly view: Displays the week's bookings, with details when pressing on them: client's name, status, time, table, and diners.
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Monthly view: Provides an overview of the bookings. By tapping on a date, it switches to the daily view.
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Table view: Displays bookings by table name, with details such as the client's name, diners, and time.
7. Selected booking: When selecting a booking, you will see all related information:
- Client: Client information.
- Employee: Employee who creates the booking.
- History: Client's history. Example: bookings, cancellations, orders, etc.
- Date and time: Date and time of the booking.
- Shift: Shift of the booking.
- Origin: How the booking was made. Example: app, widget, etc.
- Diners: Total number of diners.
- Room: Assigned room.
- Table: Assigned table.
- Date and time: Date and time of the booking creation.
- Status: Status of the booking.
- Notes: Notes associated with the booking. Example: birthday cake.
- Tags: Tags associated with the booking.
- Products: Products associated with the booking. Example: birthday cake.
- Advance Payments: Add payments when creating the booking.