REVO FLOW is an effective solution for the intelligent management of bookings for any type of business. It is a software, designed by and for professionals, compatible and integrable with all REVO solutions.

The Revo FLOW app is designed for maximum mobility, simplicity and efficiency in managing your bookings.

Revo FLOW can work as a standalone application, associated with Revo XEF (catering version) or associated with Revo RETAIL (services version).

Let's take a short tour and see an overview of the app to familiarise yourself with the catering version.

HEADER:

This part of the app is shown at all times.

  • r: This is the main menu of Revo FLOW. Different options can be performed here:

    • Synchronise: Updates the latest back-office changes.

    • Synchronise Bookings: Manually synchronise bookings created on other devices. Automatically, every 30 seconds the bookings are updated on all devices, but if you don't want to wait you can synchronise manually.

    • Preferences: We can select the preferences for this device. More information here.

    • Support: From here, we can open a support ticket with our distributor. More information here.

    • Logout: Logout the REVO account.

      Note: Normally you should never log out of your REVO account unless for some reason you are instructed to do so by a support agent in case of technical problems.

  • : Use the search engine to find bookings. You can search by customer or by booking number. Once selected, it will be displayed on the screen.

  • Week: As you can see in the image, on the left-hand side the current day and the following six days are shown. In addition, the days appear busier or less busy depending on the number of bookings for that day and shift.

    Note: By swiping left or right you can scroll through the different weeks.

  • : By tapping on the calendar you can easily select a day, a month or change the year.

    Note: To change the month or year, swipe from left to right.

  • : Pressing the button selects the current date. This option is very useful if we have moved through the calendar, and we have another date selected.

  • : Clicking on the statistics shows you information about the bookings in the selected shift.

  • Shifts: Click on the shift to select a different one. Each time a shift is selected, the bookings for the active day and shift will be displayed.

  • : By clicking on the button, we can quickly create a new booking.

  • : The active user is displayed. By clicking on it, the pin screen to change user will be displayed.

Note: There is the possibility of automatically displaying the pin screen to change user at certain times. This option can be configured in the back-office.

OVERVIEW:

This is the main view when accessing Revo FLOW. It focuses on the table plan of the business. The tables can be created from the back-office or if the application is associated to Revo XEF it is imported from the configuration of the latter. More information can be found here.

On the left side we can find a search engine to find the bookings and all the bookings of the selected day and shift.

1. Rooms

By sliding your finger from left to right and vice versa, you can scroll through the different rooms. You can also click on the name of the rooms.

2. Edit Tables

Tables can be edited to put them together and then assign reservations. For example, we have a reservation for six people but no large table available. We would need to join a table of four and a table of two in order to allocate the reservation.

Note: In the back-office it is possible to limit that when a reservation is associated to a table it cannot exceed the capacity of the table. Without this limitation, and continuing with the previous example, a reservation for six people could be assigned to a table with a capacity for four.

In addition, from this option, you can separate the joined tables, undo the last change or revert all the changes made.

Note: Table editing is done by day, room and shift.

3. Tables

Tables can be displayed in different colours:

  • The name of the table and the assigned capacity are indicated in the back-office.

  • Grey: Tables without assigned reservation.

  • White: Tables with assigned reservations. In addition, a small green or blue icon appears indicating whether the reservation is confirmed or pending confirmation.

  • Yellow: Tables with diners already seated.

  • Table options:

    • By swiping your finger from top to bottom from the table with assigned reservation, the following options appear:

      • Edit Tables: You can swap the tables of two reservations by selecting a table with an assigned reservation.

      • Seating customers: This is one of the statuses of the reservation. When the customer arrives at the venue and the table is ready, they are seated.

        Note: If Revo FLOW is associated with Revo XEF, at the moment of seating some diners from a reservation at a table, the management of that order will continue in Revo XEF. There, the table in question will appear as occupied and must be edited to order the products.

      • View Photo: You can assign one or more photos to a table. This is a very useful option when you have a stage in the store, and you want to show the display from that table.

    • By swiping up and down from the table without an assigned reservation, the following options appear:

      • New Reservation: You can create a new reservation directly from a free table. In this case, the table field of the booking will already be filled in.

      • Block Table: Tables can be blocked so that reservations cannot be assigned.

      • View Photo: One or more photos can be assigned to a table. This is a very useful option when the venue has a stage, and you want to show the display from that table.

4. Bookings

All bookings for that day, room and selected shift are shown. At glance, you can see the following information:

  • Pending: Bookings made but not yet confirmed.

  • Confirmed: Bookings confirmed.

  • Seated: The customers have been seated at the table.

  • Cancelled: Booking cancelled.

  • Closed: Reservation closed.

  • No-show: Customer who does not show up on the day of the reservation.

  • Total number of guests in the reservation and time of the reservation.

  • Name of the person making the reservation. If an icon of a person appears, it means that this is a sporadic customer, and we do not have him/her added in our database.

  • Table: If there is a table assigned, the name of the table will appear next to the icon.

5. Filters: We can find the button located in the lower left corner. It allows us to filter between the status of reservations, workers and rooms.

6. Change of view: It allows us to see the reservations daily, weekly, monthly or by table.

DAILY VIEW:

This view allows us to see the bookings we have during the day by time slots.

  • Selected Reservation

When a booking is selected from the list, all the information about it is displayed:

  • Id: Booking code.

  • Client: Information about the diner requesting the reservation.

  • User: User who creates the reservation.

  • Tracking: If we have the customer entered in our database, all the previous information will be shown here, such as: last booking, cancelled bookings, orders, etc.

  • Date: Date of the booking.

  • Time: Time of booking.

  • Shift: Shift of the booking.

  • Diners: Total number of diners associated with the booking.

  • Room: Room associated with the reservation.

  • Table: Table associated with the reservation. The table can be associated at the moment of creating the reservation or when the guests arrive.

  • Status: Current status of the reservation.

  • Notes: Notes associated with the booking. For example: They want a birthday cake and candles with the number 18.

  • Tags: Tags of the booking.

  • : You can associate products to the booking. For example: Birthday cake.

  • : A deposit can be added when creating reservations.

WEEKLY VIEW:

The weekly view allows us to visualise the reservations of the week. If we click on the reservations, the following information appears: name of the client, status, time of the reservation, table and diners.



MONTHLY VIEW:

The monthly view gives us a more general view of the bookings and occupied seats. If we click on a date, it changes to the daily view of the selected day.



TABLE VIEW:

The table view allows you to view the bookings by table name. The name of the client, number of diners and time of the reservation are displayed.