- STATUS: ENABLED
- COMPATIBLE VERSION: 3.1 (379) OR LATER/ 3.2 (393) OR LATER
1. WHAT IS UBER? 2. HOW DOES THE UBER <-> REVO INTEGRATION WORK? 3. HOW TO INTEGRATE WITH UBER? 4. CONFIGURE UBER IN REVO 5. HOW DO YOU RECEIVE AN UBER ORDER? 6. HOW TO DEACTIVATE THE INTEGRATION?
1. WHAT IS UBER?
Uber Eats is an online platform for ordering food delivery. You can view menus, place orders, and pay directly from their app (iOS or Android) or website.
2. HOW DOES THE UBER <-> REVO INTEGRATION WORK?
By connecting Uber with REVO, you can receive orders directly in REVO and manage them all from a single system.
- Uber orders are received directly in REVO.
- No need to monitor multiple screens or devices.
- You can view all orders from the order history in REVO.
VERY IMPORTANT: Before setting up the integration, contact Uber to get the required credentials.
3. HOW TO INTEGRATE WITH UBER?
Email eats-partner-tech-support@uber.com with the following information:
- Physical address of the location
- Web address or UUID of your Uber store
- Name of your REVO account
- Store "REVO" Client ID:
Cd-b0fDRbt1ptQ-DunzU7uQH1Ot-IHYM(do not use the Deliverect-REVO store)
4. CONFIGURE UBER IN REVO
1. Log into the back office of Revo XEF.
2. Go to Integrations / INTEGRATIONS
3. Click on + New, search for Uber and click + Add.
4. Fill in the fields:
- Active:
- Name: Give a name to the integration
- Test: Leave it off
- Categories: Choose the categories you want to display on Uber
- Pricing: Choose the pricing rules to apply on Uber
- Store ID: Provided by UBER
- Menu name: Name for the menu
- Overwrite availability: Enable it if you want to overwrite Uber’s opening hours with those from REVO
- Start time: Time when orders from Uber start being accepted
- End time: Time when orders from Uber stop being accepted
- Days of week: Days on which Uber orders are accepted
- Tax profile: Select the profile for uploading the menu
5. Click Save.
6. Click on and select Upload Catalog to upload your catalogue.
7. Email Uber (eats-partner-tech-support@uber.com) asking them to activate direct order connection to REVO.
5. HOW DO YOU RECEIVE AN UBER ORDER?
1. When a customer places an order, it appears on the Uber tablet (if you use it).
2. The order appears in the "Delivery" module of REVO.
3. You can now manage it like any other delivery order. More info here.
6. HOW TO DEACTIVATE THE INTEGRATION?
To stop receiving orders from Uber Eats, you must first contact Uber Eats to prevent orders from being taken through their platform.
However, to correctly deactivate the integration in REVO, one of the following actions must be taken:
- Delete the integration: Click the trash icon in the integrations list in your back office.
- Modify the Store ID: Along with turning off the integration toggle, access the settings and change the store_id field to a generic value (e.g., 0) so it no longer matches Uber's ID.
It is essential to change the store_id or delete the integration because when Uber sends an order, it looks for the account with the matching ID. As long as the ID matches, Uber has the technical ability to send the order to your POS even if the integration toggle is disabled.
