The version 2.0 of
Revo comes with an Offline mode to keep working in a limited way, even without an Internet connection.
This functionality has two parts.
- Direct sale
- Open tables
Detection of connection loss
Revo will detect when the connection is lost and display an alert icon next to the logo. When the icon is there, Revo is working in Offline mode
While working Offline, there are certain limitations and points to keep in mind (see below).
Note: If you lose your connection, it is very important not to log out or close the application, since you might not be able to access it again.
In offline mode, any device can make a direct sale from the
You can add all the courses you need, you can collect with any payment method, divide by guests and even items.
Since when you are offline you cannot get a command number, the following actions will not be allowed:
- To put the order on hold (There could be consistency problems if another device is online)
- To print to kitchen (You could not save it being already printed, that could lead to dish iteration problems)
- To make a payment with
Gift Card (since you would need to consult in real time the available balance to verify the payment)
- Tickets will have no order number or invoice number. However, they can be recovered from today's orders when you’re back online (since it is the server that provides them).
All sales will be stored in the local memory of the device, and when it detects a connection again, these will be automatically uploaded to the cloud server.
Note: If you want to return to the table plane from the
TPOSscreen, you can only do so with an empty order.
With the new offline operation, all the devices keep locally a full copy of all the open orders. This allows us to consult the orders while offline in read-only mode from the
The account can be printed from the preview screen, but the offline mode prevents any action that implies a modification of the order.
Collect from TPOSSince you are offline, the only active function to continue working would be the TPOS option that you find at the top of our application. In offline mode, any device can make a direct sale from this button.
If you have never worked in this mode, take into account that working in POS mode creates a new command where you can add all the desired items, use any form of payment, divide by diners and even by items; but with the difference that a table is not assigned as a to normal order.
Since no table is assigned, the command will not be saved if you do not invoice it, so it is advisable to enter the desired items and invoice the command.
The "Exit" button located at the top left will cause the order to be removed, together with the entered data.
Duplicate TPOS account from a table
If you have tables with open orders, the application will give you an informational error that you have no connection: "This operation cannot be performed in offline mode". Despite this, being an order from a table, you will have some other function to manage than if it you're only in TPOS mode.
First of all, you must duplicate the order in TPOS mode. For this, you should carry out the following steps:
1- Select the table (but without clicking on it) and slide your finger downwards.
2- A drop-down menu "Quick actions" will open with a single option "Duplicate to offline TPOS".
Once this is done, the order that you have duplicated will be opened again. You can edit it as many times as desired: Add items, delete them, use any form of payment, divide by diners, by items ... the same way you would do when working with the POS button discussed above. However, this one offers the option (only available in version 2.5) to leave it on hold and quit the order whenever you want without deleting the attached information. You will locate this order again in the POS room with the name "OFFLINE - Duplicated # (order number)".
Note: You must bear in mind that when duplicating a table, it is not deleted and remains, and you must remember to delete it once you have a connection in the application
- All sales will be stored in the local memory of the device and the moment it is detected that there is a connection again, these will be automatically uploaded to the cloud server.
The image shows how there are 17 orders created offline and pending uploading to the Cloud.