Today’s Orders is a screen where you can see open and closed orders in the current date. It also offers a series of actions to perform, that will be analyzed hereafter.
To access today's orders, go to the Revo menu
Open/Closed:
In this tab you can see the orders opened and closed (collected) in the current date.
Listing:
After selecting one of the tabs, the orders are shown. When you select a listing order, it is displayed on the right side of the screen. You can see the following information:
- Order number.
- Name of the table.
- Number of guests.
- User (employee) who opened this command.
- Opening time and closing time of this order.
- Finally, the next number (Example 131.00) tells us the total amount of this order.
Browser:
Click on to search directly for a specific order. Use the order number to search and the order will automatically appear.
Select date:
Clicking on this button will open a calendar. Select any date. Once the date has been selected, all the closed orders of the selected day will be displayed.
Note: If no order appears, it means that Revo was not used that day.
Invoices:
Clicking on the icon with a circle and an orange number (in the previous image a 5) we enter the invoices of this order. Here you can perform different actions:
Fast actions:
- ** Payment Method: ** Easily change a payment method: * Select a payment. * Then click on the payment form button. * Choose the correct form of payment from the list.
- Cancel Payment: Select a payment from the list and cancel it by clicking on the Cancel Payment button.
Note: To cancel a payment you need to have permissions and in addition, Revo will require a reason for the payment cancellation. You can see all [canceled payments] (http://revoxef.works/reports/canceledPayments) in the Back Office.
- Cancel Invoice: Select an invoice from the list and cancel it by clicking on the Cancel Invoice button.
Note: To cancel an invoice you need to have permissions and in addition, Revo will require a reason for the invoice cancellation. You can see all [canceled invoices] (http://revoxef.works/reports/canceledInvoices) in the Back Office.
Important: Please note that according to current legislation, an invoice issued must not be deleted or modified.
- ** Send invoice by E-mail: ** If the invoice is assigned to a customer with a valid email address, the invoice can be sent by e-mail simply by clicking on the button.
Note: If an error message appears after clicking the button, review the customer's data to see if the email address is right.
- Reprint invoice: You can reprint an invoice for a closed order.
Cancel Order:
Orders can be canceled from ** Orders of today **. To do this, select an order from the list and click the Cancel Order button.
Note: If this button does not appear, it means that your user does not have permission to perform this action.
Important: If an order has assigned invoices, it cannot be canceled. First you must cancel the invoices and payments and then the order. You will need to enter a reason to keep a record of this action.
Reopen Order:
This action is used when you have mistakenly closed an order that you shouldn’t close.
- Select the order from the list of Today’s Orders
- Click on the Reopen Order button.
- The system shows the following message to confirm the action: The order will be reopened and the invoices and payments will be eliminated. Enter a reason.
- Enter the reason and the order will be reopened.
Note: If by chance there is a new order opened in the same table of the order you want to reopen, you will get a message indicating that you can not reopen an order because there is a new order in the same table. To solve this action move, the existing order to another table and try again.
Exit:
To exit Today's Orders, click on the that you will find in the top/right side of the screen, right next to the button Select Date.