Revo XEF with Flow allows you to manage your restaurant reservations directly from the Revo XEF app, without accessing the back-office.
You can view, create, and modify reservations while managing tables and orders from a single screen.
1. WHAT IS FLOW? 2. REQUIREMENTS 3. APP SETUP 4. USER PERMISSIONS 5. RESERVATION MANAGEMENT 6. SYNCHRONIZATION 7. COMMON ISSUES
1. WHAT IS FLOW?
Flow is an integration that connects your booking system with Revo XEF.
It allows you to manage and synchronize all reservations directly from the XEF app.
Main benefit: manage tables and reservations from one place, avoiding duplication errors and improving team coordination.
2. REQUIREMENTS
- Configure the Flow integration. more info here
- Check the Revo Flow support article. more info here
- Perform initial authentication and grant necessary permissions.
IMPORTANT: Make sure your user has permission to manage reservations from the Revo XEF app.
3. APP SETUP
1. Go to Settings → Device Preferences.
2. Enable Show FLOW button.
3. The button will appear in the top bar.
4. USER PERMISSIONS
To manage reservations, assign the correct permissions:
- Add the Flow Employee ID in the user profile.
- Get it from Revo Flow > Employees by hovering over the ✏️ icon.
5. RESERVATION MANAGEMENT
1. Tap the FLOW button on the main screen.
2. All synchronized reservations will appear.
Visible information:
- Time and table
- Guests
- Client and contact
- Status (Confirmed, Pending, Waiting, or Cancelled)
6. SYNCHRONIZATION
- Automatic: every 60 seconds
- Manual: use Synchronize button
- Indicators: Green (OK), Yellow (syncing), Red (error)
7. COMMON ISSUES
| Issue | Cause | Solution |
|---|---|---|
| FLOW button not visible | Configuration or permissions disabled | Enable “Show FLOW button” and review user permissions |
| Reservations not updating | Connection issue | Synchronize manually |
| Cannot edit a reservation | Missing permissions or Seated status | Adjust permissions or change status |
