How to integrate Revo Handy with Revo Xef

Revo Handy is our all-in-one terminal. You will be able to manage orders, print tickets, and process payments, all from a single device.


1. PREVIOUS CONSIDERATIONS
2. HOW TO CONFIGURE REVO HANDY?
3. HOW DOES IT WORK?
4. PRINT TO KITCHEN WITH REVO HANDY
5. HOW TO MAKE RETURNS OF ORDERS MADE ON REVO HANDY
6. COMMON PROBLEMS

1. PREVIOUS CONSIDERATIONS

  • If a customer wants to add Revo HANDY to their Revo XEF account, they must request the corresponding dataphone from their bank.
  • To perform card payments via Revo HANDY, you must have the bank/gateway payment application installed and configured correctly on the device.
  • Adding Revo HANDY to a Revo XEF account counts as an extra device in the corresponding subscription.

2. HOW TO CONFIGURE REVO HANDY?

First, you will activate the Revo HANDY license in your Revo XEF account.

INTEGRATION CONFIGURATION

1. Access the back-office of Revo XEF.

2. Click on Integrations.

3. From the Add button, search for Handy.

4. Click on Add to add the integration.



Note: The Quick Sale method allows you to place orders quickly without being associated with any table.

6. Click on Save.

6. COMMON PROBLEMS

Problem Possible Cause Solution
"Device not active" message Device limit reached You will check your active devices in the back-office. Remember that Handy counts as an extra device.
Internet connection error Lack of Wifi/4G network You will check the terminal connection. Revo HANDY needs a constant connection to sync.