- STATUS: ACTIVE
- COMPATIBLE VERSION: 3.5.1
1. WHAT IS ULYSES CLOUD?
Ulyses is the cloud-based smart PMS for independent hotels and hotel chains. Parameterise your property, define contracts with your suppliers, allocate credit, manage deposit and start managing all your bookings now. Minimise your operational costs, automate processes and increase your direct bookings. Subscribe to get information on cloud-based hotel management software from top independent hotels and hotel chains.
2. HOW DOES THE INTEGRATION BETWEEN ULYSES CLOUD AND REVO WORKS?
This integration allows us to use Ulyses with REVO. Now hotels can operate with an all-in-one multi-platform cloud system.
The integration ULYSES CLOUD <-> REVO allows the combination of two Cloud systems in one, achieving a complete solution, which enables the following action:
- Direct charges from REVO to the costumer’s account at the hotel/hostel (room/bed).
3. REVO CONFIGURATION:
1. Access Revo XEF Back-office: revoxef.works
2. Click on: Integrations
3. From the Add, search for Ulyses.
4. Click on Add to get the integration.
5. Fill in the following information:
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Active: √
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Name: Identifying name of the integration
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Test: Deactivated
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Client name: xxx
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Username: xxx
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Password: xxx
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Chain: xxx
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Property: xxx
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Property Code: xxx
NOTE: Client name, Username, Password, Chain, Property y Property, are provided by Ulyses Cloud.
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Only Room Charge: Send room charges only.
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Service (legacy): Option deprecated. For new accounts, the 'Tax Services' must be configured.
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Tax Services: Link taxes in XEF with Ulyses services (productID).
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Food: Choose from the drop-down menu the general group to which the food should be attributed.
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Beverage: Choose from the drop-down menu the general group to which the beverage should be attributed.
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Other: Choose from the drop-down menu the general group to which Others should be attributed.
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Charge tip service: Choose from the drop-down menu in which service the tips are to be included in the room charges.
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Payment Methods: Link the XEF payment methods to the Ulyses folios in the drop-down menu.
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PMS Payment Methods: Link the XEF payment methods to the Ulyses payment methods in the drop-down menu.
- Sales Folio: Select the folio where you want to send the sales (invoices).
IMPORTANT: All payment methods used in XEF, including tipping, must be linked for the correct functioning of the integration.
NOTE: Service, Food, Beverage, Other, Charge tip service, Payment Methods y PMS Payment Methods, appear once the credentials have been set up.
6. Click on Save to confirm changes.
7. In the next step, we will have to create the payment method.
To do so, go to Configuration / Payment method
8. Click on the + NEW button (located in the top right corner).
9. Add the following payment method:
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Active: √
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Name: Ulyses (⚠ This name must be exactly the same).
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Open cash drawer: Deactivated
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Requires end till: Deactivated
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Change strategy: Not allowed.
10. Click on Save to confirm the changes.
11. IMPORTANT: Finally, we will verify that all products have a general group assigned to them. If this is not the case, products that have not been assigned the corresponding general group will not be counted in the PMS.
We have the integration fully configured!
4. HOW TO MAKE A ROOM CHARGE:
1. In a new order with products, press on the pay button.
2. Select other payment methods.
3. Select Ulyses from the list.
4. Enter the room number in the search box.
Note: You can only search by room number and not by guest name.
5. Press the “enter” key on the device’s keypad.
6. Select the room.
7. Confirm the charge by pressing OK.
8. The receipt will be printed automatically or, depending on the configuration, it will ask us whether we want to print it or not.
5. HOW TO CANCEL A ROOM CHARGE:
1. In Revo XEF, press on r, to access the menu.
2. Select Historic data.
3. Locate the order in the "Closed" orders, select the order to refund.
4. Press on the actions button and you will access the quick actions screen.
5. Select the option "Do a refund".
6. Press the "OK" button to confirm the process.
7. We will select the room to be charged.
8. Confirm the amount to be charged to the room.
9. The receipt will be printed automatically or, depending on the configuration, it will ask us whether we want to print it or not.
10. Also, in the “Historic data” section of Revo XEF menu > “Closed orders”, a new negative record will appear. Here, we can observe the following information:
- Refund number order.
- Receipt with negative amount.
- The original invoice number from the refund originates.
6. ULYSES CLOUD BACK OFFICE
From the Ulyses Cloud back office, the order record (and of its returns, if one has been placed) will appear in the "Folio" module in the Billing tab.
