1. WHAT ARE EVENTS? 2. HOW DO EVENTS WORK? 3. EVENTS: ACTIVATE/DEACTIVATE PRODUCTS 4. EVENTS: LIMIT PRODUCT STOCK 5. EVENTS: LIMIT NUMBER OF ORDERS
1. WHAT ARE EVENTS?
Events in Revo SOLO are used to apply different actions focused on limiting the products and quantity of orders that customers can make in different time slots and establishments.
We have three types of events that we will look at more closely in the following sections:
2. HOW DO EVENTS WORK?
You can configure events in the back-office of SOLO, in the Configuration / EVENTS section.
Here, you can:
- +New: Create a new event.
- : Edit event.
- : Delete event.
- | : Deactivate or activate an event.
- : Change the order of events.
You also have various configuration options common to all event types:
-
Hours: You can select the hours of each day of the week when you want the event to apply.
Note: If you don't select any time slot, it will apply 24/7 in the date range you've chosen for each event.
To set the hours, simply click on the day of the week and select a start and end time:
If desired, you can drag the created schedules to change them from day to day, as well as expand or reduce them.
- Products/Categories:
To define which items or categories will be affected by an event, configure them in these columns. Click on --, start adding products or the category. Use the search below and select Add to include them in the event.
Note: Product and category selection is available only for "Activate/Deactivate products" and "Limit product stock" events. Currently, there is a limitation with products within the menu and with sales format; these won't be affected by events.
- Establishments:
Here, you can select the establishments to which the event will apply.
Note: If no establishment is specified, the event will apply to all establishments by default.
3. EVENTS: ACTIVATE/DEACTIVATE PRODUCTS
This event allows you to activate/deactivate products or categories during specific hours or days. The information you can configure is as follows:
- Enable: Enabled.
- Name: Define the name for the event.
- Type: In this case, select Activate/Deactivate.
- Action: Choose between activate or deactivate. Note that this option takes precedence over the catalogue configuration; for example, if a product is deactivated on the menu, and you select activate in the event, it will remain active during the specified period.
- Show: With this option enabled, deactivated products will be displayed in gray and cannot be selected. With the option disabled, the products will not be visible.
- Period: Choose between Custom Period or Forever: If you choose "Forever," the event will apply every day. With the "Custom Period" option, you can choose the start and end dates for the event in the dropdown below.
4. EVENTS: LIMIT PRODUCT STOCK
This event allows you to set a limit on the stock of products or categories you choose, in 15-minute intervals, during the chosen period.
- Enable: Enabled.
- Name: Define the name for the event.
- Type: In this case, select Stock Limit.
- Limit: Specify the maximum number of products or products in a category that customers can order in 15-minute intervals.
- Period: Choose between Custom Period or Forever: If you choose "Forever," the event will apply every day. With the "Custom Period" option, you can choose the start and end dates for the event in the dropdown below.
5. EVENTS: LIMIT NUMBER OF ORDERS
This event allows you to set a limit on orders in 15-minute intervals during the chosen period.
- Enable: Enabled.
- Name: Define the name for the event.
- Type: In this case, select Order Limit.
- Limit: Specify the maximum number of orders customers can place in 15-minute intervals.
- Period: Choose between Custom Period or Forever: If you choose "Forever," the event will apply every day. With the "Custom Period" option, you can choose the start and end dates for the event in the dropdown below.
Note: Currently, order limitations apply to the delivery or pickup service type. They do not apply to the table QR service.
