Revo Support

ESTADO: ACTIVO

VERSIÓN: 3.2

1. WHAT IS OPERA CLOUD (OHIP)
2. HOW THE INTEGRATION BETWEEN OPERA CLOUD (OHIP) <-> REVO WORKS
3. CONFIGURATION IN REVO
4. HOW TO CHARGE TO A ROOM
5. HOW TO CANCEL A ROOM CHARGE

1. WHAT IS OPERA CLOUD (OHIP)

OPERA CLOUD (OHIP) is a complete PMS for hotels.

With this software, you can organise hotel operations, manage guest preferences, inventory, and rates, adapt to constant changes, and keep data secure. That’s why Oracle Hospitality created OPERA Cloud Property Management.

It is designed for hotels of all types and runs in the cloud. It’s ideal for you and your team to work from anywhere, improve the check-in and check-out process, and become more efficient thanks to real-time updates.

You can find more information about OPERA CLOUD (OHIP) here.

2. HOW THE INTEGRATION BETWEEN OPERA CLOUD (OHIP) <-> REVO WORKS

Thanks to this integration, you can use one of the most innovative PMS systems with REVO. This allows you to easily connect your bars, restaurants, and points of sale with the hotel system, offering your guests a smooth and modern experience.

The OPERA CLOUD (OHIP) <-> REVO integration connects two cloud-based systems so you can:

Post charges directly from REVO to the guest’s room.
Send daily revenue data to the PMS (cash, card, etc.).
Search for guests.

3. CONFIGURATION IN REVO

INTEGRATION SETUP

1. Log in to the back office of Revo XEF.

2. Go to Integrations / INTEGRATIONS.

3. Click + New, search for OPERA CLOUD (OHIP) and select + Add.

4. Fill in the information.

Active:
Name: Choose a name for identification.
Test: Disabled.

DATA PROVIDED BY REVO

To create the OHIP access user, you must provide REVO with the following details: SSD URL, region (usually Frankfurt), CHAIN CODE (or tenant), and hotel ID.

Hostname
API Key, Client ID, Client Secret – always the same
Username
Password

DATA PROVIDED BY THE HOTEL

Hotel Codes: Add the hotel code in OHIP and a name. You can add more than one.
Transaction prefix: Prefix for POS transactions.
Time Interval transaction prefix: Define a different transaction prefix by time slot (breakfast, lunch, dinner).
Transaction suffix: Suffix for transactions based on product type (general group).
Tip suffix: Suffix for tip transactions (can be a complete 4-digit transaction code).
Discount suffix: Suffix for discount transactions (can be a complete 4-digit transaction code).
Tax suffix: Suffix for tax transactions (can be a complete 4-digit transaction code).
Cashier: Cashier code in OHIP.
PMS Payment Methods: Mapping of additional payment methods to be sent to OHIP. Provide the corresponding code from OHIP.
PMS Charge Rooms: Room to be used for the additional payment methods sent to OHIP.
PMS Folios: Folio number for the additional payment methods sent to OHIP.

These three fields must be related. Use consistent values for additional payment methods. They are only required if “Only room charge” is unticked.
Only Room Charge: Enable if you only want to send room charges.
View Services Permissions: Choose which user profiles will see the “PMS” button.
Room charge signature: Enable to request a room charge signature.
Print signature: Choose whether to print it.

6. Click Save.

CONFIGURING THE PAYMENT METHOD

1. Go to Settings / PAYMENT METHODS.

2. It will be created automatically. You can edit it by clicking .

Active:
Name: Opera.
Open Cash Drawer:
Quick Access: Enable if you want it handy.

Requires Revo XEF Advance.
Requires End-of-Day Float: Enable if needed.
Change Management: Not allowed.
Type: Opera Room Charge.

4. Click Save.

5. Make sure all Groups have the correct General Group assigned.

At this stage, it's important to highlight that for the integration to work correctly, each item must have its General Group assigned individually. You can use the propagate action.

REVO recommends assigning a general group to each item, so you can use the back-office statistics filter.

You can also enable the "Mandatory general group" option to make it a required field when creating products.

Go to Settings / ORDER CONFIGURATION.

This is essential for Accounting IDs to be correctly sent to Opera.