- STATUS: ENABLED
- COMPATIBLE VERSION: 3.2
WHAT'S MEWS?
Mews is a highly flexible, feature-rich, cloud-based hotel property management system (PMS). In order to simplify the hotel’s operations and at the same time allow you to make the most of every opportunity available to increase your revenue, Mews has brought together all the benefits that cloud technology and other features provide added value.
More information about Mews can be found at these links: https://www.mews.com/ https://vimeo.com/mewssystems
HOW DOES MEWS <-> REVO INTEGRATION WORK?
This integration allows us to use one of the most innovative PMS in Europe with Revo. Hotels can now operate their multiple bars / restaurants / outlets through a seamless connection to their PMS system, which allows for a fluid, agile and modern guest experience.
The Mews <-> REVO integration allows us to combine two Cloud systems into one, and thus achieves a complete solution, which allows the following actions to be performed:
- Charges directly from Revo to the hotel account of the hotel / hostel (room / bed).
- Transfer of all daily income from the restaurant (cash, credit card, etc.) to the PMS.
- Customer search.
REVO SETUP
-
Access the Revo Back Office: https://revoxef.works/
-
Click Integrations: https://revoxef.works/modules/integrations
-
From the Add button, search for Mews.
- Fill in the following information:
-
Enable: √
-
Name: Identification name of the integration.
-
Test: Off
-
Access Token: xxxxxx
NOTE: The Access Token is provided by Mews.
- Click SAVE to confirm the changes in order to get the next steps available.
-
Only Room Charge: Enable this option to only send room charges to Mews. Otherwise, all closed orders will be sent to the PMS (outlets included).
-
Room Charge Signature: Enable this option to require guests to sign when charging a room.
-
Service ID:
**Link to the Service ID provided by Mews.
-
Outlet ID:
**Link to the Outlet ID provided by Mews.
-
Tip Accounting ID:
**Link to Tip Accounting ID provided by Mews.
-
Now, you will need to create the general groups. To do this, scroll to Settings/General Groups.
Examples:
LUNCH TOTAL
DRINKS TOTAL
OTHERS TOTAL
-
Scroll back to the previously created Mews integration (https://revoxef.works/modules/integrations) to associate general groups newly created to the Accounting IDs provided by Mews.
- Accounting IDs:
-
Save to confirm the changes.
-
Now, we must assign the rates that we will use. To do this, we will use the dropdowns, which will show us the rates available in our Mews account.
-
Save again to confirm the changes.
-
The next step is to create the payment method. To do this, go to Settings/Payment Methods.
-
Click the + New button (located in the upper right).
-
Add the following payment method:
-
Active: √
-
Name: Room Charge Mews (This name must be exactly the same)
-
Open cash drawer: Off
-
Requires end till: Off
-
Change strategy: Not allowed.
-
Click SAVE again to confirm the changes.
-
Finally, verify that all groups have the general group assigned correctly.
At this point, it should be noted that Revo recommends assigning general groups item by item; this way, in the Back Office statistics, the general group filter can be used.
Note: This step is essential for Accounting IDs to be sent successfully to Mews.
Your integration is fully configured!
HOW TO MAKE A ROOM CHARGE:
- In a new order, click the Pay button.
-
Choose Other payment methods.
-
Select Room Charge Mews.
- Enter the guest name or room number.
- Select the customer.
Note: Searchable by both room number and guest name.
- Confirm the charge.
-
Click OK to confirm.
-
The receipt will be printed automatically or, according to setup, it will ask for confirmation before printing.
HOW TO MAKE A REFUND OF A ROOM CHARGE:
- From the Revo menu, select the Historic data option.
-
Locate the order and click on the button to access the fast actions.
-
Select the option - Do a refund.
- In the informative note that appears, confirm by clicking on OK.
-
Select the customer again. You may need to search by room number or customer name.
-
Click on OK to confirm.
HOW TO RESEND OFFLINE (WITHOUT INTERNET) CLOSED ORDERS TO MEWS
- From the Revo menu, select the historic data option.
-
Locate the order and click on the button to access the fast actions.
-
Select the option - Resend to PMS