1. DESCRIPTION
  2. CREATE THE STAMPED CARD
  3. DEFINE THE CONDITIONS
  4. DEFINE THE GIFT ON COMPLETION
  5. CREATE STAMPING RULE
  6. DEFINE WHEN TO STAMP
  7. CONFIGURE STAMPING ACTION
  8. CONFIGURE WALLET PASS IMAGES
  9. FINAL RESULT

DESCRIPTION

The stamped card is a loyalty benefit that allows your customers to collect stamps or perforations each time they make an eligible purchase. Upon completing all perforations, they receive a gift (usually a free item).

NOTE: This feature is available in INTOUCH and is configured from the back-office.

1. CREATE THE STAMPED CARD

Route: Benefits → Stamped Cards

In this step, you define the card and its appearance in the WebApp.

Configure:

  • Benefit type: Stamped Card
  • Card name (internal)
  • Display name
  • Description
  • Display description

Images (WebApp)

Upload the images that will be displayed to the customer in the WebApp:

  • Preview image
  • Stamping image
  • Background image

2. DEFINE THE CONDITIONS

Configure the condition that must be met to obtain a stamp:

  • Type: Basket items
  • Operator: contains at least
  • Quantity: 1
  • Select:
    • Article codes or
    • Department codes

3. DEFINE THE GIFT ON COMPLETION

In the Actions step, configure the benefit to be granted when the card is complete.

Configure:

  • Action: Give discount
  • Type: Free item
  • Select the article or department that will be free

Limit (important)

  • Activate: Do this up to 1 time for the entire purchase

IMPORTANT: This configuration ensures that:

  • Only one free item is delivered
  • The gift is not repeated even if the condition is met several times

4. CREATE STAMPING RULE (Smart Campaigns)

Route: Smart Campaigns → Create campaign

Configure:

  • Campaign type: Rule
  • Rule name (e.g., Coffee Card Stamping)
  • Description (optional)

This campaign will be responsible for adding stamps to the customer's card.

5. DEFINE WHEN TO STAMP THE CARD

In the When step of the campaign:

Configure:

  • Trigger: Makes a purchase

Add the condition:

  • Basket items
  • contains at least
  • 1
  • Select the corresponding articles or departments

6. ACTION: STAMP THE CARD

In the Actions step of the campaign:

Configure:

  • Action: Stamp a stamped card
  • Card: select the created card
  • Quantity: 1
  • For each: corresponding article or department

Each valid purchase will add one stamp to the customer's card.

7. CONFIGURE WALLET PASS IMAGES

To properly display the card progression in Wallet:

Route: Wallet Pass → Design

Configure:

  • Activate: Stamped card strip images
  • Select the corresponding card

Upload images for each state:

  • Stamp 0
  • Stamp 1
  • Stamp 2
  • ...
  • Provide one image for each number of stamps

NOTE: Each image visually represents the card's progress in Wallet.

8. FINAL RESULT

The customer:

  • Sees their stamped card in the WebApp and Wallet
  • Each valid purchase adds an automatic stamp
  • Upon completing all stamps, the free item is applied